One of the advantages of doing live chat work is the chance to work with corporations. You can land a home-based job that offers all the perks of working for a big company. Here are some of the best organizations known to hire live chat agents on a regular basis.

Apple At-Home Advisors answer questions and provide online chat support to Apple customers. Apple provides you with an iMac and headset. You’ll need internet access and a quiet place to work. However, the company will reimburse part of your internet costs.

To succeed in this job, it helps to have some experience with Apple products like iPhones and iPads, but it’s not required. Apple provides training on the technical aspects of the latest Apple products and on the Apple approach to customer service.

The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. Apple offers part-time and full-time At Home Advisor roles. You’ll learn more about the pay and benefits during the interview process. 

Amazon employs remote workers as Customer Service Associates. You can expect to earn around $15 an hour plus benefits in a work-from-home position. You will typically work 20-29 hours a week, but extra chat work may be available if you want it. Expect a fast-paced environment that requires a strong customer focus.

Uber hires Community Support Representatives across the world to solve customer problems via chat and email. To work with Uber, you must be able to show empathy for riders and drivers. Uber wants support representatives with good written and verbal communication skills.

There may be opportunities to make extra money in the evenings or at weekends when demand for chat support is high.  

Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via chat. Sometimes you may respond to customers via social media platforms or the Best Buy forum. Customer issues might include technical problems, questions about their local store, or issues with item delivery. Service agents should be comfortable speaking to customers via chat.  

As a Best Buy customer support agent, you should be able to work a flexible schedule (including evenings and weekends). 

Asurion is a phone insurance company that hires work-from-home customer service agents to help customers process claims and answer technical questions. Employees make $13.50 an hour starting out, with the option to make much more money later. To qualify as a live chat agent, you need:

You also need to have a quiet working background and high-speed internet. Asurion will provide the rest of the equipment.  

Freshworks hires Customer Success Managers to work with its customers. Your job as an agent is to support the entire suite of Freshworks solutions, including Freshdesk, Freshservice, and more. You’ll communicate with customers via chat and video, providing valuable insights and training.  

So which big company do you want to work for? These are just a few examples of big companies and corporations that hire live chat agents on a regular basis. Following the pandemics and lockdowns of recent times, many more companies are now open to the idea of working with home-based live chat agents. So keep your eyes open...maybe your favorite brand will be hiring some time soon!