A growing number of agencies specialize in live chat or customer service work. These are definitely resources you should check out when looking for work.

As the name suggests, The Chat Shop is all about live chat jobs. The company conducts live chat on behalf of companies in both the US and the UK, helping them serve customers and generate new business. That makes it the perfect place to apply for a live chat agent job. 

The Chat Shop provides training to agents, but you need to be a good English speaker with excellent grammar and typing skills. You’ll also need to be an organized worker who can multitask and learn new skills. Agents typically work 20 to 40 hours a week from home.

The Chat Shop recommends that you have an external keyboard and mouse if you’ll be using a laptop for work.

Accolade Support hires customer service agents that work as independent contractors. Live chat agents have the flexibility to choose the hours they want to work. To work as an agent, you must have:

Here are the technical requirements:

Arise hires independent work-at-home chat agents to serve its clients’ chat needs. As a chat agent, you’ll provide real-time support and troubleshooting for various companies. 

Because Arise is a large company with many clients, you may get the opportunity to work with a number of interesting companies. Pay is good and the hours are usually flexible. Onboarding is done through online videos and chat, to get you up to speed quickly. 

You will have the chance to work with big brands such as Intuit, Carnival Cruises, and Dick’s Sporting Goods. At any one time, there are dozens of openings available with Arise.

Contentrix specializes in building a work-at-home workforce for sales and customer support roles. It’s currently hiring in 35 US states for remote customer support roles. To work with Concentrix, you’ll need a computer, a secure workspace, and an Internet connection.  

Pay starts at $10 an hour for Concentrix workers, and you’ll be paid every two weeks. Concentrix employs both full-time and part-time workers, and you can work a maximum of 40 hours per week. You’ll agree on your schedule when you’re hired.

Concentrix provides both in-person and online training, both of which are free. After training, Concentrix evaluates you to make sure you are ready to work with customers.

OutPLEX takes care of customer service for its clients, offering services such as live chat and text support. The company hires large numbers of work-from-home customer service representatives (in addition to office-based staff).

To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute. That’s not too difficult, and you can use an online test to get yourself up to speed. 

Your computer must be connected to the internet and needs to have Windows installed. You should be comfortable multitasking and have the ability to perform independent research. Excellent communication, spelling, and grammar skills are an asset, too.

SiteStaff provides boutique chat services for businesses. At SiteStaff, home-based chat agents focus on providing personalized service to each customer. To qualify for a Chat Host role at SiteStaff, you should be able to type at least 65 to 75 words per minute. It also helps to have a strong grasp of punctuation, grammar, and spelling.

SiteStaff is looking for chat agents with exceptional problem-solving skills.  If that sounds like you, you have an opportunity to earn good money with a fast-growing company. 

LiveWorld hires both full- and part-time work-from-home customer service agents to provide customer service and engagement. As a LiveWorld agent, you should be fluent in the language you provide support in.

Your primary responsibility at LiveWorld will include replying to customers’ social media posts, responding to user content in a social context, and triaging customer questions.

Since you’ll be doing a lot of text chatting, you should have excellent grammar, punctuation, and spelling skills. You’ll need to commit to working specific blocks of time in a quiet location.

Extra work is sometimes available in the evenings or over the weekend. You must have access to a computer with a good Internet connection.

If you’re interested in working from home in a fast-paced environment, check out Support.com’s contact center opportunities. Support.com provides tech support services for clients by phone and chat.

Perks of working with Support.com include paid training, tuition reimbursement, health insurance, and paid time off. Support.com also provides a content library to help you expand your tech support skills and career.